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Terms of Service

Terms of Service

Last updated: 10 April 2026


1. Agreement

By accessing or using the EmergencyAPI service, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the service.


2. The Service

EmergencyAPI provides aggregated real-time emergency incident data from official Australian government emergency service feeds. The data covers bushfires, floods, storms, vehicle accidents, ambulance, rescue, and other emergency incidents across all 8 states and territories.

The service is provided for informational purposes only.


3. Not a Substitute for Official Emergency Warnings

CRITICAL: EmergencyAPI is NOT a substitute for official emergency warnings.

Always refer to your state or territory emergency service for safety-critical decisions. Do not rely solely on this API for evacuation decisions, personal safety, or life-threatening situations.

Official emergency services include: CFS (SA), RFS (NSW), CFA (VIC), DFES (WA), ESA (ACT), TFS (TAS), PFES (NT), and QFD (QLD).


4. Data Accuracy

Emergency data is sourced from official government feeds and community pager feeds. This data may be:

  • Delayed (feeds are polled at intervals between 30 seconds and 30 minutes)
  • Incomplete (not all incidents may be reported in all feeds)
  • Inaccurate (source data may contain errors in location, status, or details)
  • Temporarily unavailable (feeds may go down without notice)

We make reasonable efforts to keep data current and accurate, but we cannot guarantee the completeness or correctness of any data served through the API.


5. Limitation of Liability

To the maximum extent permitted by Australian law, SEY Solutions and its operator Jack Dempsey are not liable for any loss, damage, injury, or death resulting from decisions made based on data provided by this API.

This includes, but is not limited to: property damage, personal injury, financial loss, missed evacuations, or reliance on delayed or inaccurate data.

The service is provided "as is" without warranties of any kind, whether express or implied.


6. User Accounts

  • One account per person. Do not create multiple accounts.
  • You must provide accurate information when registering.
  • You are responsible for all activity under your account and API key.
  • You must be at least 16 years old to create an account.

7. Fair Use

The free tier allows 500 requests per day. You agree to:

  • Stay within your rate limit
  • Not abuse, overload, or attempt to disrupt the service
  • Not scrape or bulk-download data to build a competing service
  • Not use the API for any unlawful purpose
  • Not redistribute raw API responses as your own data product without attribution

8. API Keys

Your API key is private to your account. You agree to:

  • Keep your API key secret
  • Not share your API key with others
  • Not commit your API key to public code repositories
  • Notify us immediately if your key is compromised

We reserve the right to revoke any API key that is being misused or shared.


9. Rate Limits

Rate limits are enforced to keep the service fair and available for everyone. Current limits are 500 requests per day on the free tier.

We may adjust rate limits at any time. Paid tiers with higher limits will be introduced in the future. Existing free tier users will be notified of any changes to their limits.


10. Uptime and Availability

We do not guarantee any level of uptime or availability. The service is provided on a best-effort basis. Downtime may occur due to maintenance, infrastructure issues, or upstream feed outages.

We will make reasonable efforts to keep the service running and to communicate about planned maintenance.


11. Data Sources and Attribution

Emergency data is sourced from official Australian government feeds and is provided under Creative Commons (CC BY) licensing where applicable. We attribute all data sources.

Full attribution details are available at the /v1/attribution endpoint. If you redistribute data from this API, you must include appropriate attribution to both EmergencyAPI and the original data sources.


12. Termination

We reserve the right to suspend or terminate any account that violates these terms, abuses the service, or uses it for unlawful purposes. We will attempt to provide notice before termination where reasonable.

You can delete your account at any time through your account settings or by emailing jjtdempsey@gmail.com.


13. Changes to Terms

We may update these terms from time to time. The "Last updated" date at the top of this page will always reflect the most recent version. Continued use of the service after changes constitutes acceptance of the updated terms.


14. Governing Law

These terms are governed by the laws of South Australia, Australia. Any disputes arising from the use of this service will be subject to the jurisdiction of the courts of South Australia.


15. Contact

If you have questions about these terms:

SEY Solutions

Jack Dempsey

Adelaide, South Australia

Email: jjtdempsey@gmail.com

ABN: 13 531 353 123